Customer Service Advisor

Location Cardiff
Job Type Temporary
Salary Up to £12.90 per hour
Reference SSEGJP00001558_1668000394
Duration 7 Months

Guidant Global are working in partnership with one of the UK's biggest energy companies, SSE, who are looking for Customer Advisors to join their Cardiff office.

If you have experience in customer service, metering or a collections environment and are looking for an exciting new challenge then this may be for you!

For us it's not just about being good at what you do - it's about enjoying what you do, too. As our Customer Advisor, you can expect to:

  • Be the first point of contact for SSE customers within the Business Energy division
  • Offer support, guidance and advice to their clients
  • Provide a 5-star service to everyone you speak with

SSE will encourage and empower you to be imaginative, share your great ideas and do work that you can be proud of.

We are looking for:

  • Excellent customer services skills
  • Excellent verbal and written communication skills
  • A self-starter with a passion to problem solve customer queries
  • Attention to detail
  • Strong IT skills

More about life at SSE

SSE are focused on being an outstanding place to work. This enables their people to deliver great service to their customers. Their blended model of working from home coupled with in-office time provides their people with flexibility and support to succeed and enjoy their role. You will be in a vibrant working atmosphere with friendly colleagues and caring, supportive, and helpful leadership to support you in your development.

Guidant Global is acting as an Employment Business in relation to this vacancy.