Start Date: Monday 17th February 2020
Permanent, 35 hours per week (Monday - Friday)
Hours are between 8am - 6pm (Shift Rota basis)
We are looking for dynamic and confident communicators to join our lively Customer Service team in Salisbury. You should have a knack for driving excellent customer service, of which our in-house training will help you to realise your best potential by getting familiarised with our wide range of products. Working as part of a team, you will be an important first point of contact to assist customers in their queries, as well as in updating our relevant systems.
Your Role With Us:
* Deliver excellent customer service to our valued customers;
* Appropriately problem solving and responding to customers (including vulnerable customers and complainants) based on their needs;
* Work as part of an energetic and buzzing team to meet monthly targets;
* Taking initiative and ownership of what you do;
* Continually develop and refine your personal skills and knowledge to improve support.
What We're Looking For:
* Strong Customer Focus ensuring we always do the right thing for the customer
* GCSE Grade C or above to include Maths and English
* Good communications skills
The Location:
* Town centre location
* 10 minute walk from train station
* Good transport links including park-and-ride service
Benefits:
* Discretionary annual bonus (up to 5%)
* Company pension scheme membership
* 23 days holidays + 8 bank holidays
* Holiday allowance rising with promotion
* Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
* 24/7 access to a wide range of books
* Receive a wide range of retail discount shopping schemes
* Access to our Confidential Helpline is available to be used by you and your family
* Get to volunteer in our own employee communities throughout the working day
Don't miss this competitive opportunity, apply today!
Ref: 523345
Guidant is acting as an Employment Agency in relation to this vacancy.
