Join Innovation, Move the Globe
Leading A New World of Life and Pensions Services

Customer Service Representative
Reading
We are currently recruiting for a number of vacancies for both Permanent and 6 Months fixed term contracts, 37.5 hours per week (Monday - Friday)
Hours are between 9.00am - 5.30pm (No Shift Rota)

We are looking for confident Customer Service Representatives to join our Administrative team in Reading. You should have a knack for written and verbal communications. Our in-house training will help you achieve your best potential by getting you familiarised with our wide range of products. Working as part of a team, you will be an important first point of contact to assist our customers in their queries, as well as in updating our relevant systems.

Your Role With Us:
* Get to work for some of the largest globally recognised names in the Life & Pensions industry;
* Deliver excellent customer service to our valued customers;
* Appropriately problem solving and responding to customers (including vulnerable customers and complainants) based on their needs;
* Taking initiative and ownership of what you do;
* Continually develop and refine your personal skills and knowledge to improve support.

What We're Looking For:
* A helpful "can-do" attitude with an appetite to learn!
* Understanding of the financial services industry (desirable)
* GCSE Grade C or above to include Maths and English or equivalent
* Good written communications skills
* Good IT skills including word and excel
* Good time keeping
* Self-Motivated
* Ability to work under pressure

The Location:
* Reading
* 12-minute walk from train station

Benefits:
* Discretionary annual bonus (up to 5%)
* Company pension scheme membership
* 23 days holidays + 8 bank holidays
* Holiday allowance rising with promotion

Don't miss this competitive opportunity, apply today!

Guidant is acting as an Employment Agency in relation to this vacancy.