We are looking to recruit a Call Centre Advisor to work in our busy contact centre.

Location: Lewisham
Salary: £20,185
Contract type: Permanent
Job reference: REC02043
Previous customer service experience and good communication skills

At the Hyde Group, we see a future that creates a great home for everyone. We are a leading provider of affordable homes. We are doers - professional, ambitious and open. Together, our values reflect an organisation built on a culture of achievement.

Duties of a Call Centre Advisor:

Acting as a first point of contact for customers
Handling between 30-50 demanding telephone enquiries daily
Referring specialist and complex enquiries to relevant teams
Providing a great customer service
Meeting or exceeding KPIs / targets

To be considered for this position, your CV must highlight previous experience working within a target-based customer service call centre or similar.

The successful candidate will be required to work 7-hour daily shift patterns between 8:00 am to 8:00 pm, Monday to Friday.

We offer a great flexible benefits package, a 35 hour working week, a fantastic pension and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Guidant Global is acting as an Employment Agency in relation to this vacancy.