🌟 Now Hiring: Guest Experience Manager 🌟
Join our team at a leading hotel in Galway! We're on the lookout for a passionate and dynamic Guest Experience Manager to elevate our guest relations to new heights.
🏨 Position: Guest Experience Manager
📍 Location: Galway, Co. Galway
🕒 Type: Full-Time, Permanent
In this role, you'll work closely with our Hotel Manager/Director to ensure every guest leaves with unforgettable memories.
Key Responsibilities:
- Manage guest relations functions, promptly addressing any issues to uphold our reputation for outstanding hospitality.
- Analyse metrics to enhance guest satisfaction and support hotel operations.
- Lead efforts to minimize guest issues by monitoring feedback and implementing action plans.
- Ensure operational excellence by conducting inspections and engaging all departments.
Requirements:
- Proven experience in guest services or hospitality.
- Exceptional communication and problem-solving skills.
- Strong organizational and leadership abilities.
- Dedication to delivering top-notch customer service.
If you're ready to make a difference in guest experiences, apply now!
Guidant Global is acting as an Employment Agency in relation to this vacancy.
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