Overview
We are looking for a Junior Project Manager to fulfill an exciting opportunity with our prestigious client.
As part of an operational organization you will be a key part of in ensuring the delivery of in-service support.
Accountabilities
You will require strong focus on safety and compliance, quality, customer satisfaction and continuous improvement, all aligned with Services vision and Strategy.
Drive and support the standardisation of coherent business operations methods and processes: securing cost savings and synergies, ensuring efficient resource planning, clarifying and simplifying processes and way of working, managing continuous improvement projects in scope, monitoring and reporting performance.
Main activities
Support in the definition and implementation of a robust dashboard, integrating financial and operational KPIs in collaboration with all internal and external stakeholders.
Develop and support the reporting model, including tools, processes and best practice records.
Produce reports of performance for senior management (and sometimes customers)
Develop and implement framework documents/guidelines to establish Way of Working, Procedures, RASCI, training & competences and general directives for any local teamCost control monitoring including booking hours, purchase orders (supporting Finance Department lead).
Support in the development and management of a common Business Operating Model, including resources, subcontract strategy, infrastructure, IT…
Develop and support a clear and efficient resource and recruitment plan.
Support the bidding/Offer process if/when required for new Customer Services opportunities.
Manage standardised risk management tools and processes to:
·Ensure that the risk & opportunity process is followed consistently
·Maintain configuration control of risks
·Manage globally the risk register ensuring that mitigation plans are in place
·Report to ERM forum when needed
·Support financial interface with Services Programmes and Finance, coordinating as needed with local Heads and their teams.
·Support the development of engaging communications briefings for staff and colleagues
·Ensure integration of teams' activities and all data required to run the centre
Ouputs
The jobholder will deliver:
·Monthly reports, OP, KPIs and EVM
·Common processes and technical KPIs
·Risk management dashboard for ERM forum
·Resourcing plan status
·Local implementation plan for any Digital/Innovation initiatives
·Investment portfolio monitoring
·ASCs frame Way of Working, Roles & Responsibilities
·Project Management Structure for initiatives
