JOB PURPOSE:
To support the delivery of Legal Services provided by the Legal Services Teams (Governance, Property Planning and Litigation (GPP&L) and the Adults, Children's and Education (ACE) Team through the provision of efficient proactive client focused administrative service to the Legal Department and all internal clients and external contacts in a timely manner. The remit covers telephone, email and face to face contact. The provision of non-standard correspondence, compiling legal notices and reports, the preparation of legal files and Court Bundles. To liaise with external solicitors, barristers and the Courts.
MAIN ACCOUNTABILITIES:
⦁ To act as a first point of contact for the Legal Services Teams taking telephone messages, prioritising emails, making diary appointments. Communicate effectively and in a timely manner with the Teams to enable the Teams to carry out their role to expected standards.
⦁ To liaise with the appropriate points of contact to arrange hearings, court dates and meetings for the Legal Teams ensuring the timely distribution of accompanying papers as necessary.
⦁ To provide an administrative support service in order to ensure that all communications are of a high standard. The post holder will work with the Legal Services case management system to produce reports, letters, memoranda, forms, notices and all other legal documentation commensurate to a busy legal department. Accuracy of the information will be vital, and the post holder will be responsible for checking the accuracy and prioritising their work.
⦁ To provide a full administrative support to Legal Services, including scanning, non-standard letter writing, basic report completion, Court Bundling and the collation of hearing papers as required.
⦁ To make appropriate and effective use of the IKEN case management system and develop templates as required.
⦁ To work closely with other team members to develop competence and confidence in dealing with Legal issues and sharing good practices.
⦁ To input data into the case management system, checking information, keeping accurate records, providing statutory information and statistics as required.
⦁ To deal promptly with requests from the Client Departments, external solicitors, barristers and the Courts.
⦁ To undertake any such other duties of a similar level and responsibility as may be required from time to time as required by the Senior Legal Practice Clerk and the Head of Legal Services.
Criterion:
⦁ Education to GCSE in English language and Math's grade C or above in order to demonstrate a high level of literacy and numeracy to undertake a range of duties including writing non-standard letters, legal notices, compiling reports, preparation of legal files and Court Bundles.
⦁ Demonstrable and high level of knowledge and ability of Microsoft Office, Excel, Outlook and Internet use. Evidence of use/knowledge of case managements systems - e.g. IKEN.
⦁ Experience and demonstrable evidence within Legal Administration or an Administration role.
⦁ Excellent communication skills both written and verbal providing clear and concise information to a wide range of audiences which includes Chief Executive, Management Team, Client Department, external solicitors, barristers and the Courts.
⦁ Demonstrable evidence of prioritising own workload and prioritising the team work load to ensure deadlines are met well within given and procedural timeframes.
⦁ Recognise when to refer queries and questions on to Lawyers.
⦁ Ability to develop strong positive working relationship with own team and with the wider teams in Legal, the Council and external legal agencies.
⦁ Manage a range of information in accordance with the Data Protection Act, ensuring accuracy at all times. Maintain confidentiality and demonstrate professional behavior at all times.
⦁ Able to demonstrate a sound understanding of the principles of equality, diversity whilst working to the expected standards of the authority at all times
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
