Payroll Specialist

Location
Job Type Contract
Salary £11.50 - £16.25 per hour
Reference JO-1910-182_1572279375
Duration Till 31/03/2020

Description of the role

To work as part of a payroll support team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements.

To provide customer-focused support to UK-based colleagues on the telephone and via e-mail on a broad range of payroll matters.

To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish.

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Main Responsibilities:

·Process Payroll related transactions from internal stakeholders, such as:

  • Detached Duty, Standby, On Call

·Process Time related transactions from internal stakeholders, such as:

-Overtime

-Shift Changes

-Sickness

-Phased Return To Work

-Time Savings Accounts, Salary Offset

·Handle customer queries either via telephone or e-mail.

·Test SAP system configuration changes, as required.

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Essential Skills:

  • Customer focused and results orientated, with a logical approach to completing tasks.

  • Be able to work using own initiative and develop effective solutions to problems.

  • Must be a team player and proactively assist other team members when needed.

  • Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas.

  • Ability to work under pressure to agreed deadlines.

  • Work with minimum supervision, self-motivated.

  • Excellent interpersonal skills, be well organised and have a flexible approach.

  • Committed to support continuous improvements.

  • Good knowledge of administrative processes within an office environment.

  • Organisational and planning skills are essential to this role.

Experience and Knowledge:

  • Minimum of one year's experience within a payroll environment, with particular focus on payroll data input and handling payroll queries.

  • Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions and other deductions.

  • Experience of a computerised payroll system (SAP would be desirable).

  • Experience of working in a busy office environment and performing a broad range of administrative duties

  • Proven customer service experience both verbal and written.

  • Working knowledge of Microsoft Office, or G Suite, especially word processing and spreadsheet applications.

Qualifications Required:

  • Good standard of academic education and/or relevant vocational training

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The initial contract is until 31/03/2020, with a strong likelihood it will be extended.

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If you would like to pursue the role, don't hesitate to apply within.

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