Referral Hub Administrator

£10 Per hour

Temp position for 3 months with the potential of going permanent

Must have an enhanced DBS

Full time 35 Hours per week

Leeds, LS7 2JF

Must have an up to date Enhanced DBS check dated within the last 12 months.

Are you passionate about improving the lives of young people?

We have an exciting opportunity for you to #WorkYourWayToMakeDifference!

What do we do?

The Referral Hub is the initial point of contact for all BASS related enquiries. The Hub are responsible for processing the referrals which are received from stakeholders, such as prison, probation and court and making a decision regarding an individual's suitability and placement for service. They work cross departmental with operational staff to deliver an end to end service from point of referral to induction.

What you will need?

Experience of working in the Criminal Justice system providing administrative support.
Experience of working within the support or care setting and or with vulnerable people with a range of support needs.
Efficient in use of ICT specifically Microsoft Office including Word, Excel and Outlook.

What is the role?

To accurately maintain electronic record systems relating to enquiries and the processing of referral applications
Assist in compiling any data returns as requested by managers
To deal with written and verbal enquiries, by telephone and electronic communications as well as written correspondence
To maintain confidentiality of records and comply with data protection requirements regarding personal data relating to both colleagues and service users
To ensure the timely and accurate distribution of Referral information to Referral Officer colleagues and management
Adhering to Information Governance requirements regarding confidential information including electronic data-bases

Are you experienced passionate with so much empathy, understanding and signposting?

We welcome you to join our warm and friendly team.

What are you waiting for?

Please email me your CV to ruksana.begum1 @guidantglobal.com for immediate consideration.

Guidant is acting as an Employment Business in relation to this vacancy.