General duties and Accountabilities:

Hex has aspirations to provide world class service hospitality, a key to achieving this is having the right people in the right place at the right time in our ever changing airport and rail environment.

Being able to adapt and flexible to internal and external factors will be the key to success, and so our resource planner will be fundamental to the smooth running of our operation.

The key responsibilities will be to plan and provide full coverage for rosters, highlighting to the Lead Resources Planner areas of concerns. Ensuring all possible avenues have been explored, whilst following rules and guidelines at all times.

Qualifications and Experience:

Basic IT Skills, Word, Excel and Email.
Must have attention to detail (mistakes can be costly to the business)
Good communication skills and a can do attitude.
Able to work to deadlines.

Responsibilities and duties

Record all leave, day swaps, shift swaps, absences and highlight any concerns or patterns to their line managers.
Update all computerised resources systems and consistency in addressing issues that may arise.
Manage and maintain coverage, using the best available options, utilising all spares and additional hours to provide an excellent level of customer service.
Providing accurate and up to date rosters and diagrams.
Processing all movement, swaps etc in line with the Working Time Directive and the current Rules and Guidelines.
Takes ownership of work and works well in a small team.
Treats everyone with respect.
Looks for ways of improving themselves, Others and the Business.

Additional Information:

On a daily basis, this role will be supervised by the Lead Resources Planner but will have to take sole responsibilities for all duties in their absence. Attention to detail is vital at all times. This role requires a certain amount of flexibility due to the fact that coverage is vital, you may be required to work different hours if contingency is required.

If you feel you meet the criteria and would like to join this amazing team in providing world class service, please apply today!

Guidant is acting as an Employment Business in relation to this vacancy.