Job Title: Sales Support Associate
Base Location: Sloane Street, London
Salary: £14.05 per hour
Working Pattern: 10:30 am - 7:30 pm, 5 days out of 7 (weekdays and weekends)
Duration: 01/10/2025 to 05/01/2026
Join a globally recognised luxury brand where attention to detail and a passion for customer experience make a real impact. As a Sales Support Associate, you will play a key role in ensuring smooth store operations by supporting the sales team and enhancing the overall client experience. This is an excellent opportunity to gain hands-on experience in a dynamic retail environment, working with premium products, high standards, and a collaborative team culture.
You will support the Front-of-House team by assisting with tasks such as retrieving sizes, maintaining fitting room standards, and upholding store presentation. Please note, this role does not involve directly serving clients.
Key Responsibilities
- Support the sales team across the shop floor and stockroom to deliver a seamless experience for customers.
- Assist with accurate and timely processing of sales transactions while maintaining high standards at the point of sale.
- Contribute to meeting store targets by ensuring efficient product flow between stockroom and shop floor.
- Maintain store presentation and visual standards in line with brand guidelines.
- Handle stock deliveries, tagging, ticketing, and store transfers.
- Prepare tills for trading, complete daily cash reports, and follow all POS procedures.
- Wrap and package purchases to the highest presentation standards.
- Take part in team meetings and training sessions to stay updated on brand initiatives and product launches.
- Follow health & safety and loss prevention procedures.
- Use digital tools effectively to support daily operations.
What You'll Bring
- Experience in retail or customer service is desirable.
- Strong communication skills and a collaborative, proactive approach.
- Enthusiasm for luxury brands and delivering high-quality service.
- Attention to detail and numeracy skills for transaction handling.
- Flexibility to work across weekdays and weekends.
- Right to work in the UK (valid passport/visa required).
- A willingness to learn and adapt to business needs.
What Happens Next
Once you submit your application, you can expect to hear from us within 5 working days regarding your suitability. If shortlisted, we will guide you through the next steps, which may include further screening or direct placement depending on store requirements.
