Scheme Coordinator - Customer Service

Location Chichester
Job Type Permanent
Salary £20185 - £23000 per annum + flexible working, 26 days annual holiday
Reference REC01723_1571736803

Scheme Coordinator

Chichester

£20,185 - £23,000

Car user

Our client a leading housing association is looking for a Scheme Coordinator. They see a future that creates a great home for everyone. They are a leading provider of affordable homes. They are doers - professional, ambitious and open. Together, their values reflect an organisation built on a culture of achievement.

To deliver a proactive, effective and customer focused Housing Management Service to residents and prospective residents of the Hyde Group for our sheltered schemes helping customers and communities across appropriate services both from the Hyde Group and local partner organisations.

Duties of a Scheme Coordinator:

  • Report communal repairs to their staff as appropriate

  • Ensuring that the equipment in the sheltered/supported housing is compliant

  • Carry out weekly fire alarm checks/testing and regular fire drills

  • Update fire safety documentation for all residents as appropriate

  • Issuing and receipt of keys to contract staff

  • Undertaking PCFRAs with residents

  • Updating careline forms and tenant data

  • Management of guest rooms and communal facilities

The role will typically be out of the office 3-4 days per week on visits at the schemes in the Sussex and Hampshire regions. The postholder must have access to a car, have a full driving license and be willing to spend time out on the road working at multiple sites.

We offer a great flexible benefits package, the ability to engage in flexible working, 26 days annual holiday and a 35- hour working week.

Guidant is acting as an Employment Agency in relation to this vacancy.