Talent Engagement Manager
Location: Broughton
The Role
Are you ready to take the lead in ensuring first-class onboarding services for Guidant Global clients? We are seeking a dedicated individual to uphold our commitment to delivering exceptional service quality. Your core focus is to manage the entire end to end lifecycle of our talent, once offered an assignment ensuring we provide excellent customer service by embracing our promised based culture and always striving for #ABetterWay.
Key Responsibilities:
Provide onboarding administration services aligned with Guidant Global and client requirements.
Oversee security clearance processes to ensure compliance and efficiency.
Offer supportive onboarding services to Hiring Managers, Account teams, and Candidates, fostering positive relationships.
Develop strong relationships with customers, suppliers, and internal stakeholders.
Conduct team resource planning to ensure adequate staffing levels for managing work volume effectively.
Ensure the team consistently exceeds SLA targets, meeting client requirements.
Take ownership of managing Onboarding Coordinators and support team, providing operational support as needed.
About You:
Strong team management skills and the ability to lead effectively.
Advanced communication and relationship management abilities.
Effective time management skills to handle multiple tasks efficiently.
Proficiency in IT, particularly with strong Word and Excel skills.
Capability to analyse data and provide recommendations for service enhancements.
A proactive approach to problem-solving and process improvement.
Flexibility and adaptability to meet changing business needs.
Why should you join #TeamGuidant
At Guidant Global, we're on a mission to change our industry for the better. We believe that our people are our biggest asset and strategic advantage. We are real people, recruiting real people. That's why we encourage our people to bring their authentic selves to work, so they can feel their best every day. At Guidant Global, we're people-centric to our core.
If you're looking for a career with purpose, autonomy and progression, join us on our journey. Together, we can show the world #ABetterWay.
We welcome applications from individuals requiring varying levels of flexibility, our supportive and highly experienced team will provide you with the full details of the role.
You are guaranteed an interview if you can demonstrate that you can meet the role requirements above and have a disability /long-term health condition - just tell us when applying for the role. Our interview guarantee also applies to any current reservists, ex-armed forces personnel or forces spouses applying. We also recognise the value people with previous convictions can bring to society and are proud to be a "Ban the Box" employer.
We genuinely care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives and experiences to work with us. We cannot, and will never discriminate against anyone based on, race, ethnicity, national origin, colour, sex, gender identity, gender reassignment, sexual orientation, religion, beliefs, disability status, family or parental status, age, marriage and civil partnerships, pregnancy and maternity. At Guidant Global everyone has the freedom to give their opinion, build their career path and be part of a cooperative and supportive team. If you need any reasonable adjustments at any stage of the application or interview process please do let us know. In your application please feel free to note which pronouns you use.
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