Teaching and Learning Administrator

Guidant Global is recruiting on behalf of a highly recognised university for a Teaching and Learning Administrator for a 3-month contract duration with an immediate start.

The role will provide support for all matters relating to the teaching and learning activities of students from enquiry to completion, incorporating supporting committees and processes relating to assessment, student and course records. It should be noted that the role will work across all of the Undergraduate and Post Graduate Taught (MSc) programmes offered by the department but will have particular responsibility for the MSc programmes and timetabling.

In this role, you can expect to:

Course/Programme administration

* Deal with enquiries by telephone, email and in-person relating to entry requirements and enrolment etc.

* Assist in recruitment initiatives and publicity including the co-ordination of Open Day events as required for PGT applicants both on campus and virtually.

* Coordinate start of session arrangements; registration of new students, collate welcome packs, safety booklets, timetables and other necessary documentation.

* Manage the set-up of induction week(s).

* Work with EASE colleagues to create and manage the departmental timetable for all designated taught courses including the managing of (teaching-related) room bookings and liaison with staff in the implementation of the common college timetable.

* Allocate students to appropriate courses/programmes/tutorials/projects/problem classes/groups in accordance with timetable structure and upload information onto the Student information system (Portico).

* Process and coordinate teaching materials, such as course outlines, study packs, and assignments both in paper and electronic format.

* Update staff on student application procedures and course/programme procedures and regulations.

* Maintaining course/programme content on Moodle in liaison with module leads.

* Ensure prospectus, advertising materials, programme handbook and web pages related to taught programmes are up to date and accurate.

* Working with the EASE Manager to disseminate confidential information relating to student support, such as SoRAs.

Exams and Assessment

* Provide support on various exam-related tasks including the processing of final marks, co-ordinating and producing mark sheets for examinations; undertaking arrangements for the Board of examiners and invigilation of exams.

* Track, collate and co-ordinate exam papers as required.

* Attending MSc examination boards and arranging room and catering bookings, agenda setting and minute taking.

* Collect and accurately record coursework marks during the academic session, monitoring student progress during the year and organising redistribution once marked.

* Process extenuating circumstances approvals and ensure decisions are recorded accurately.

Student records and enquiries

* Act as a first point of contact for students and provide information on procedures, regulations, programme and module choice etc.

* Create and maintain student files.

* Process course changes, withdrawals and interruptions of study for students both internally and externally.

* Monitor and record student attendance.

* Liaise with appropriate Faculty and Registry Personnel in verifying and correcting student records - including liaison with the College Finance Office regarding student fee liability and debt collection.

* Liaise with the EASE Manager and Student Support and Wellbeing Services in seeking appropriate provision for students with disabilities.

Committees, Meetings and Reports

* Produce results reports for all designated courses/programmes and modules.

* Service relevant committees such as Staff Student Consultative Committee (to include gathering agenda items, distributing paperwork, contributing to the meeting, taking and circulating minutes and ensuring that agreed actions are carried out by the relevant staff).

* Keep informed about course and committee developments, attending and participating in meetings as required.

Administrative Support

* Provide cover for other colleagues in busy periods or when staff are on annual or sick leave.

* Assist the EASE Manager and others such as the Senior Teaching & Learning Administrator, Faculty Director of EASE/Programme Tutor as and when required with meetings and enquiries etc.

* Respond to requests made under the Data Protection Act and Freedom of Information Act relating to designated courses/programmes.

* Maintain lists of student and staff contacts as appropriate.

* Work closely EASE Manager to review administrative systems which support learning and teaching activities.

* Share best practices and other developmental initiatives with members of the EASE Team.

We're looking for candidates who have:

Qualifications, experience and knowledge
-Educated to A level standard, or equivalent experience such as report writing.

Skills and abilities
-Computer literate, including Word, Excel, Outlook, email and Internet.
-Clear verbal and written communication skills (including accurate grammar, spelling and punctuation).
-Good interpersonal skills and the ability to liaise with a variety of people, including the ability to relate to staff and students in a teaching and learning context.
-Ability to prioritise and organise own workload.
-Ability to work under pressure and deal with high volumes of processing.
-Ability to enter data accurately and thorough attention to detail.
-Ability to work independently and as part of a team.
-Ability to work confidentially and proactively and to meet time-critical schedules.

Experience
-Administrative work in a busy office environment.
-Experience in timetabling and administration in teaching and learning environments.

You will receive various benefits including weekly pay, a monthly recognition scheme, a refer-a-friend scheme, and visibility on potential permanent opportunities at the institution.

Guidant Global is acting as an Employment Business in relation to this vacancy.