Guinness Storehouse Retail Back of House Stores Assistant
Guinness Storehouse is Ireland's No. 1 visitor attraction and has a key role to play in the Diageo Home Brands agenda. It is Home to the Guinness visitor experience, which includes Retail, restaurant and bar facilities, corporate training and event facilities, Open Gate Brewery, Roe & Co., company archives and Diageo's alcohol responsibility zone. It is our intent to recruit a multi-skilled staff member to operate successfully in a Back of House Store. Store Assistants will work across all areas of the retail stores and have a wide range of responsibilities including customer service, checking off deliveries, stocktaking, picking & packing lists and housekeeping amongst others. The Stores are open 7 days a week so flexibility is required.
Retail Operations:
- Ensure that the Guinness Storehouse Retail Store receive courteous, friendly and professional assistance at all times.
- Anticipate Retail needs
- Seek and strive for excellence in all aspects of the role
- Ensure Standards of Performance are followed at all times
- Maintain work area to agreed standards.
- Assist in security procedures in liaison with Security Team.
- Assist with stock control and stocktaking tasks
- Update in house systems
- Attend all training and commit to Storehouse policies and procedures
- Ensure all deliveries are checked off correctly
- Adhere to Health & Safety regulations
- Stock replenishment
- Risk mitigation and security of stores.
- Run company reports
Be Authentic
- Be yourself, stand up for what you feel is right and important.
- Build great relationships with those you work with, both internally and externally.
- Take time to really understand the five Diageo Values, live them every day.
- Be honest and open at all times; demonstrate high integrity.
- Value the differences in people; treat everyone with dignity and respect.
Find Solutions
- Think in the future; anticipate trends and opportunities.
- Generate ideas and move them to action.
- Be imaginative in finding solutions to issues and pursuing opportunities for the business.
- Develop and apply a great understanding of the business to your work
Connect to the Diageo Purpose
Understand the Diageo Purpose, what it means for the business and for you personally.
Show pride in Diageo; act as a positive representative of the company and our reputation.
Play an active part in the responsible drinking and corporate citizenship agenda. Manage people for success
Take ownership for the performance outcomes your team needs to deliver; ensure you have people with the required capabilities, working in the right structure to achieve this.
· Show a genuine interest in the individuals in your team; get to know their strengths, development needs, aspirations and the issues they face on a day-to-day basis.
· Create focus and clarity for your team, communicate on an ongoing basis to provide context.
· Coach your team; work with them on their development and support them so that they can perform at their best.
· Actively work with members of your team on their career development.
· Build and inspire teams with clear purpose, accountability, performance goals and trust.
· Proactively identify, drive and lead business improvement in your team.
· Take time to recognise others and celebrate success.
· Understand our people processes and apply them thoroughly.
Consistently deliver great performance
· Demonstrate drive to make a positive difference to business performance.
· Be clear about your own performance commitments ensure they are linked to business goals.
· Identify clear priorities and focus on them at all times.
· Demonstrate brilliant execution, be thorough and apply high standard in everything you do.
· Know your own role in beating the competition.
· Understand the controls and governance required in your area. Work within these and always speak up if they are not met.
· Have a positive outlook; channel your energy into finding opportunities and solutions even in times of uncertainty and ambiguity.
· Show commitment to outstanding teamwork.
Grow yourself
· Develop and apply self-awareness, get to know your own strengths and development needs.
· Grow your capability and experience.
· Look for and respond to feedback.
Diageo Values
· We are passionate about consumers - our curiosity and consumer insights drive our growth.
· We cherish our brands; we are creative and courageous in pursuing their full potential.
· We are innovative, constantly searching for new ideas.
· We value each other - we seek and benefit from diverse people and perspectives.
· We strive to create mutually fulfilling relationships and partnerships.
· We give ourselves the freedom to succeed - we trust each other, we are open and seek challenge, and we respond quickly to the opportunities this creates.
· We are proud of what we do and how we do it - we behave responsibly with the highest standards of integrity.
· We will strive to be the best - we are always learning, always improving. We set high standards, we stretch to exceed them, and we celebrate success.
Qualifications:
- At least 12 months experience in a busy retail stockroom environment where you executed superior
- Working in a fast-paced environment
- Customer Service skills
- Stocktaking skills
- Delivery procedures
- Health and Safety and Security procedures
- IT skills - Office 365- Excel, Word, Outlook.
Qualifications and Experience Required
To be a success you will need to show the following:
- High professional standards
- Attention to detail
- Outgoing & Confident
- Good personal appearance
- Proactive
- Excellent communication skills
- Flexible and willing to work in different areas of Storehouse if required.
- Interested in "People"
- Willing to respond to change
- Excellent team player
- Vigilant and attentive
- Self-motivated and able to motivate others
- Has excellent operational experience
- Be enthusiastic and energetic in the delivery of excellent customer experiences
Guidant IRC is acting as an Employment Business in relation to this vacancy.
