Are you looking for a new temporary role?

We are recruiting for someone to join the team on a temporary basis as a Shift Team Leader. This is an opportunity to work in a state-of-the-art warehouse with flexible shift options. The working environment is distribution centre in Milton Keynes in Blakelands.

Working closely with the Shift Managers, you will be an ambassador of engagement, supporting the attendance, performance, and experiences of the agency teams on site.

Operationally, as part of the team you will role model outstanding service to customers through the operating areas of the distribution process.

Role and Responsibilities

As a Shift Team Leader you will be looking after the day to day duties of our temporary workforce. This is flexible work, with morning, evening and night shifts available, paying between £15.08 and £16.08 per hour depending on the shift.

Work in alignment with the operational expectations of the Shift and Departmental Managers
Follow standard operating procedures (SOPs) accurately and consistently
Promote, develop and deliver outstanding customer experience in performing expected duties with care and diligence
Accountable for agency colleague shift check ins; taking register, informing John Lewis Managers of any absence or lateness, and organising and communicating any necessary shift swaps or cover
Understand the agency colleague experience, by conducting surveys and collating feedback
Celebrate and call out successes within the team
Supports John Lewis's managers in undertaking challenging conversations, whilst adhering to correct disciplinary processes
Use relevant systems and equipment effectively and as trained to do so
Demonstrate flexibility in working across the Manual Network sites
Maintain high housekeeping standards across the areas you work
Ensure a first-class experience for all agency colleagues on induction / training whilst supporting the client to induct all new starters successfully
Employ the principles of golden thread, ensuring agency colleagues and partner relationships are maintained, in order to reduce worker attrition rates
Apply health and safety management standards consistently and effectively in everything you do

This vitally important role is in place to drive forward positive experiences for agency colleagues working within our client premises and to ensure that performance standards are achieved.

This role requires a strong people person with the ability to communicate at a number of levels.

Experience of working within a warehouse environment is a requirement for this position.

Must be able to work any 5 in 7 shifts including weekends.

We currently have the below shifts available:

PM shift from 2PM-10PM -1 £15.08ph

NTS shift from 10PM-6AM- 1 £16.08ph

If you have further questions do not hesitate to get in touch with us. We will love to hear from you. *

Guidant Global Team

Guidant is acting as an Employment Business in relation to this vacancy.