Capita
Better begins with our people
At the heart of Capita's transformation are the people that make it happen. If you have the ambition to go far and the imagination to see beyond the ordinary, there’s no better place to be.
Better is a journey of discovery, where Capita are always looking to do more, be more and never settle for good enough. That’s why they need people who ask questions, who want to explore new ideas and challenge perceptions. People who want to know what the future holds and how they can shape it. From retail to industry, healthcare to government, education to employment, they know that good can always be made greater. Together, they are creating better outcomes for all.
Capita is a leading outsourcing provider, supporting clients across both the public and private sectors to streamline complex business processes and deliver enhanced consumer experiences.
Operating in eight countries, Capita’s team of 34,000 colleagues predominantly serves UK and European organisations, offering people-centred services powered by advanced,
market-leading technology.
Capita Values
Capita’s values are the foundational principles that guide behaviour, shape the organisational culture, and determine strategic direction. These values have been thoughtfully co-created following extensive collaboration with colleagues worldwide, involving workshops, listening sessions, and surveys to ensure they represent Capita at its very best.
Capita is dedicated to bold innovation, striving to grow and improve as a collective. The company’s core values are as follows:
🔵 Customer first, always: Capita prioritises customers in all activities, working diligently to exceed expectations by delivering exceptional service.
🔵 Fearless innovation: The organisation embraces bold ideas and adopts the most effective solutions, continually improving and working at pace to better serve customers and the wider community.
🔵 Achieve together: Capita believes strongly in the power of collaboration and openness, focusing on teamwork and mutual accountability to reach shared objectives.
🔵 Everyone is valued: The company fosters a welcoming, inclusive environment where every individual is recognised and empowered to succeed.
These values underpin Capita’s commitment to its people, customers, and communities, setting the standard for excellence and continuous improvement.
