M&E Admin Team Leader
Havant (initially office based for training then - 40% office based, 60% remote)
£32,100 to £39,780
REC02341
We are looking to recruit an M&E Admin Team Leader.
At the Hyde Group, we see a future that creates a great home for everyone. We are a leading provider of affordable homes. We are doers - professional, ambitious, and open. Together, our values reflect an organisation built on a culture of achievement.
As an M&E Admin Team Leader, you will be managing a team of 6 Administrators dealing with electrical and gas servicing, arranging appointments, booking in rewires, heating upgrades etc.
Duties of an M&E Admin Team Leader:
- Manage and coordinate all administrative activities related to the M&E team.
- Ensure customer and contractor enquiries are promptly dealt with.
- Strive to deliver KPI performance on all targets.
- Work within agreed budgets and control costs.
- Assist with the development and maintenance of quality systems and processes.
- Work with all stakeholders to increase customer satisfaction and contract compliance.
- Ensure that all services have effective and innovative policies, procedures.
- Motivate and develop the Administrative Team through the provision of regular coaching, individual one-to-one meetings and performance-based reviews.
Candidates must have good experience in people management, a good knowledge of excel and producing reports.
We offer an award-winning flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.
Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Guidant Global is acting as an Employment Agency in relation to this vacancy.
