A career that's life-changing

Hub Administrator - 1 vacancy, 28 hours. Working days be discussed at interview.

Location - Derby City

Up to £17,500 per annum pro-rata and excellent employee benefits to promote a healthy work life balance

Up to 7 weeks of annual leave (plus bank holidays)

Interviews will be held 12th September 2019

Are you organised, focused, naturally empathetic and passionate about improving children and young people's emotional and mental health? Do you have a strong background in delivering excellent administrative support? Action for Children are proud to announce that with effect from 1st June 2019, we will be delivering a targeted early intervention service for children and young people aged 0-17 and their families across Derbyshire in partnership with Derbyshire Federation for Mental Health, Derby University and BfB Labs.

The service will work with children and young people who need specialist support but who do not meet the thresholds for more specialist services. These children and young people are likely to present with moderate mental health difficulties (i.e. Anxiety, Conduct disorders) and require support to help them deal with issues such as bereavement, parental separation, self-esteem, bullying, transitions, sexuality, and behaviour at home/school. The collaborative model is designed to increase resilience and reduce the development of more entrenched mental health issues.

We will be running three interventions hubs across Derbyshire and your office base will be Derby City. The purpose of the service will be to deliver programmes of one to one/family support based on psychological formulations unique to every child, with an emphasis on building resilience in children and young people, supporting good attachment and establishing evidence-based outcomes. The service will also offer group interventions, a digital offer and evidence-based programmes for children and their parents.

We are looking for an experienced administrator, who will work closely alongside management and operational colleagues in our Derby City hub, to provide timely, efficient and effective administrative support to the hub teams. You will be the first point of contact for children, young people, families and professionals who contact the intervention hubs, so will need to be approachable, compassionate and empathetic, both in person and over the phone. Experience of working independently to plan and manage your own workload in order to meet organisational deadlines and shared goals, will be absolutely essential. You also need experience of maintaining data management systems, finance systems and using Microsoft Office software. We will actively support you in your role and provide you with relevant training, development and supervision.

How Action for Children works

Action for Children does what's right, does what's needed and does what works for children across the UK. Every year, our team changes the lives of over 300,000 children, young people and their families - but for every child who needs help to get help, there's plenty more to do. That's where you come in.

The person

You will be qualified to NVQ Level 2 in Business Administration or will have significant experience of working in a similar role ideally in the voluntary or health sectors. You will be organised, used to working independently and able to prioritise your own workload in order to meet organisational deadlines and shared goals. You should have a proven record of working with Microsoft Word, Excel and Outlook; ideally this would also include experience of Microsoft Access too. Ideally you should also have experience of financial administrative tasks, including but not limited to processing/generating invoices and purchase orders and maintaining petty cash systems. You will also fully understand the implications that GDPR, safeguarding and health and safety will have on your role.

You will be committed to Action for Children's defining statement, "keeping the child at the centre," and promoting our participation standards in your work. You will also be committed to inclusion and promoting diversity in line with Action for Children's values.

The rewards

When you join Action for Children, you will be joining a collaborative, diverse and supportive team of like-minded-individuals, every one of them as passionate as you are. We want all of our employees to feel valued and well rewarded for the vital work they do.

When you work with us, we'll recognise your efforts:

By paying you a competitive salary and a generous paid holiday allowance- minimum 29 days (pro-rata) plus public/bank holidays with the opportunity to buy/sell up to 5 days leave
By supporting your work/life balance with a flexible working week. To be discussed at interview
By supporting you and welcoming new additions to your family - flexible maternity, paternity and adoption packages
By giving you a pension - we have a contribution scheme that matches a maximum of 7% employee and 7% employer contributions which includes a death in service benefit.

By providing excellent learning and development opportunities and all the support you need to thrive.
By giving you access to discounts at hundreds of retailers

This is a fantastic opportunity to make a real difference to vulnerable children's lives and to build a fulfilling and meaningful long term career with a leading UK children's charity.

Action for Children is committed to safer recruitment practices, designed to protect the welfare of the children and young people using our services.

Please call Anne Marie Wilson for more information about this role on 07741 627578 or email at anne-marie.wilson@actionforchildren.org.uk

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Guidant is acting as an Employment Agency in relation to this vacancy.