The AA, Customer Service Advisor, Cheadle, Manchester, Temp to Perm, £9.74PH

Guidant Global are recruiting for Customer Service Advisors to be a part of The AA's ever growing contact centre team.

This role is situated in the Retentions & Renewals department called Stay AA and you will be responsible for trying to aid customers with their queries and concerns.

The working hours are Monday - Friday working shifts between 8am - 8pm with the occasional Saturday. A competitive salary of £9.74 per hour is offered and will be an initial 3 month contract rolling onto a permanent contract.

The Role:

Dealing with high numbers of inbound calls
Providing first class customer service answering any queries
Taking down vital information while on the phone to a customer
Advising and showing empathy to a customers
Looking through customers renewals

Experience Required:

Confident taking large numbers of inbound calls
Used to working to KPI's
Computer literate
Excellent phone manner
Customer service experience

If you have the suitable skills and experience to match the above then please apply today!

Tate is acting as an Employment Business in relation to this vacancy.