The AA, Customer Service Advisor, Cheadle, Manchester, Temp to Perm, £9.74PH
Guidant Global are recruiting for Customer Service Advisors to be a part of The AA's ever growing contact centre team.
This role is situated in the Retentions & Renewals department called Stay AA and you will be responsible for trying to aid customers with their queries and concerns.
The working hours are Monday - Friday working shifts between 8am - 8pm with the occasional Saturday. A competitive salary of £9.74 per hour is offered and will be an initial 3 month contract rolling onto a permanent contract.
The Role:
- Dealing with high numbers of inbound calls
- Providing first class customer service answering any queries
- Taking down vital information while on the phone to a customer
- Advising and showing empathy to a customers
- Looking through customers renewals
Experience Required:
- Confident taking large numbers of inbound calls
- Used to working to KPI's
- Computer literate
- Excellent phone manner
- Customer service experience
If you have the suitable skills and experience to match the above then please apply today!
Tate is acting as an Employment Business in relation to this vacancy.
