Service Administrator
Contract Length: 3-6 Months (Potential to go perm)
Location: Doncaster
Pay Rate: £13.46-£14.42 per hour (PAYE)
Working Pattern: Fully Onsite (Monday to Friday)
Role Overview
We are seeking a Temporary Service Administrator who can quickly integrate into our client's fast‑paced environment and contribute effectively from day one.
Key Responsibilities
- Manage and work through delivery, return and internal transfer exceptions to finalise fleet movements
- Use of Spartan (Phalanx Portal) system to complete movement exceptions
- Use Spartan to complete any unplanned movements
- Use of M3 system to manually allocate or book in equipment
- Monitor and update any missing Check In & Check Out fuel and meter readings
- Allocation and reversal requests from our Customer Centre to accurately complete customer agreements
- Depot cable change requests - perform necessary M3 adjustments
- Assist in clearing outstanding distribution order lines
- Plan stock checks with Service Managers based on financial calendar deadlines
- Stock check preparation (e.g., M3 housekeeping-ensuring all items to be counted are in the correct place, outstanding booking-in and booking-out agreement lines checked, work orders closed including parts, etc.)
- Use Power BI reports to help plan activities and work on team targets
Required Skills
- Ability to plan, organise and prioritise own work
- Well-developed interpersonal skills
- Polite and effective telephone manner
- Clear and concise verbal and written communication skills
- Ability to work under own initiative and as part of a team
- Numerate and literate
- Strong attention to detail and deadlines
- Computer literate with knowledge of systems-preferably MS Windows, Word, PowerPoint, Outlook and Excel
- Understanding of business processes
Personal Skills / Experience
- High level of commitment and loyalty
- High working standards
- Well presented and professional
- Self-confidence
- Self-motivation
- Good communication and people skills
- Professional approach with a 'can do' attitude
- Passionate and dedicated
- Curious and challenging
- Drive for continuous improvement
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
