Customer Service Advisor

Location Portsmouth
Job Type Temporary
Salary Up to £12.72 per hour
Reference SSEGJP00001474_1667389431
Duration 6 Months

Guidant Global are working in partnership with one of the UK's biggest energy companies, SSE, who are looking for 5x Customer Service Advisors to join their Portsmouth office.

Job Role & Key experience SSE are looking for:

  • Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
  • The Advisors will also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.
  • Must have a high level of accuracy & compliance and be IT literate as will be using multiple systems at once
  • High organisational Skills
  • Skills to manage own workload
  • The ability to work to/meet deadlines
  • Experienced with working in fast paced environments.
  • Successful candidates will have 2 weeks training and then be set up with a work buddy for any extra support -

Working Hours: 37 per week (Monday to Friday, 8-4 or 9-5)

Please not this role is 100% office based in Portsmouth

Guidant Global is acting as an Employment Business in relation to this vacancy.