Customer Service Representative

Edinburgh - 2-3 months

Our client is a global leader of sustainable technologies, one which uses cutting edge Scientific and Engineering solutions to continuously improve the environment and protect the world around us. The company is on the FTSE 100 list of organisations, it has over 200 sites worldwide across 30 different countries, and is a very progressive and diverse company to work for.

About the Role:

We are looking for an accomplished Customer Service professional to work with a global Pharmaceuticals company based in Edinburgh.

You should expected you daily tasks to include; contact with customers either by phone, e-mail or mail to acknowledge orders or amend orders, escalation or investigation of queries and complaints, working with other departments to resolve potential issues, and liaising with Finance regarding potential customer debts.

The Right Person:

You will need to have worked in a Customer Service role previously, ideally within an office environment.
Excellent communication skills.
Somebody who works well in a team.
Good IT skills (particularly Excel)

If this sounds like you then why not apply? Otherwise please email jack.burgess@guidantglobal.com to find out more.

Guidant is acting as an Employment Business in relation to this vacancy.