Customer Service Advisors, Peterborough, Permanent, £18,720 - various start dates!

Do you have excellent customer service skills?! Then we want to speak to you! Due to growth in the business, my client is seeking several Customer Service Representatives (Inbound Call Handlers) to join their team on a permanent basis based in Lynch Wood Business Park.

My client is in the financial services sector and your primary role will be to answer queries from customers and financial advisors regarding life and pension policies.

About role:
As an experienced Customer Service Representative, you will be someone with a genuine passion for speaking to customers and have a natural ability to establish rapport. You will be used to dealing with, and managing, a variety of customer queries and questions such as delivery queries, complaints, order placements, refunds and further product information and all whilst providing the best possible Customer Care.

We are looking for individuals who demonstrate a flexible, positive attitude and are good team players but can also work on their own initiative. We need you to treat each person that you have a conversation with as an individual and really focus on their needs every time. We need you to be open and honest and treat others, as you would want to be treated.

Benefits include:
* 23 days holidays + Bank Holidays
* Performance related bonus
* Contributory pension
* Free on site parking

The successful candidate will have:
* Excellent communication skills
* Confident, professional telephone manner
* Customer services experience
* GCSE in Maths & English with grades C and above

If you have the required skills and experience working with customers and you are looking for your next opportunity, my client will be happy to receive your application.

Ref: 05878

Guidant is acting as an Employment Agency in relation to this vacancy.