Camberwell, London Circa £19,000 per year

35hours per week (including 2 evenings per week 6pm-8pm working home). There may be a possibility of part time hours.

Giving children and young people the foundations they need to thrive.

The role The Marketing Team are looking to appoint two exciting new positions. The 'Engagement Team' will be responsible for engaging and processing all our fostering enquiries, booking home visits and then supporting potential foster carers as they progress their way through the assessment process.

This is an exciting new role and one which is crucial to the growth of the agency. We are looking for bright and dynamic individuals who can work flexibly and are self-motivated. Ideally, we would ask that the successful applicant has some experience of working in a fostering environment and has excellent customer service skills.

The role would be based in your existing Action for Children office. Engagement Officers would be required to commit to working two evenings per week (6pm-8pm) working-from-home, as well as core daytime hours.

We will consider any applications that are based near our fostering and adoption services.

You will make a difference by:

- Providing a good customer journey.

- Ensuring there is a consistent approach.

- Enhancing the lives of children and young people.

You will need:

- Good communications skills.

- Strong attention to detail.

- Proficient in MS Office.

- NVQ Leve 2 in Customer Services is desirable but not essential or relevant experience.

- Proven track record of delivering against targets.

- Knowledge and awareness of GDPR.

The way we work We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work here.

Rewards We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. Find out more about our exclusive Action for Children benefits here. For safe and happy childhoods At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 387,000 children and families across the UK.

For more information, please contact Maria Sorrentino on 07917482469 or email recruitmentservice@actionforchildren.org.uk

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice. Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.

Guidant is acting as an Employment Business in relation to this vacancy.