Home Ownership Coordinator

London Bridge

£23,885 - £26,500

We currently have an opportunity for a Home Ownership Coordinator.

At Hyde, we see a future that creates a great home for everyone. We are a leading provider of affordable homes. We are doers - professional, ambitious and open. Together, our values reflect an organisation built on a culture of achievement.

The role is to provide a high quality and comprehensive support service to the Home Ownership Team (HOT) reviewing, allocating and monitoring workload and correspondence from multiple sources.

Duties of a Home Ownership Coordinator:

Responsible for the management of all incoming correspondence to HOT, ensuring all contact is recorded in TED and all case actions are set up according to HOT procedures and completion timescales.
Act as the team lead on all TED case management, monitoring all HOT workload and ensuring an even and achievable distribution of duties across the team
Provide specialised operational support to the Home Ownership and Service Charge teams, ensuring tasks are completed in-line with best practice in relation to Home Owner management, section 20 consultation, and financial functions
Support and contribute to all HOT policy and procedures, ensuring issues of non-compliance with HOT support procedures are highlighted and rectified; act as HOT key resource in relation to the HOT resident engagement project

A housing background is desirable.

We offer a great flexible benefits package, the ability to engage in flexible working, 26 days annual holiday and a 35 hour working week and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Guidant is acting as an Employment Agency in relation to this vacancy.