Market Assistant
Employment Type: Full-Time (37.5 hours per week)
Schedule: Monday - Sunday (two days off per week)
Location: SW2 London
Overall Purpose
We are seeking a talented individual to join our Showroom team as a Market Assistant. This is a temproray position requiring flexibility to work weekends, public holidays, and occasional early mornings or late nights to support business needs. Candidates must hold a valid work visa if required.
The ideal candidate will thrive in a hands-on support role that demands strong interpersonal skills and adaptability. Please note: this is not a wholesale, retail, or desk-based role.
Key Responsibilities
- Work under the guidance of the Showroom management team to maintain the highest service and operational standards.
- Assist with the setup and breakdown of the Showroom prior to market, including tidying displays, folding products, reorganizing storage areas, and moving samples.
- Ensure Showroom floor standards are immaculate at all times, including visual merchandising and product care (steaming, lint rolling, correct hangers).
- Maintain inventories and checklists for Showroom equipment and props on a weekly basis.
- Uphold back-of-house standards to ensure optimal product care.
- Deliver a warm and professional welcome to internal and external clients.
- Build product knowledge to identify items from different seasons and edits, and understand key looks of the season.
- Assist in receiving, unpacking, and logging seasonal deliveries, and placing items on the Showroom floor.
- Support organization of commercial and runway looks.
- Apply barcode labels to samples for tracking purposes.
- Prepare the Showroom floor for projects and meetings as needed.
- Create sample send-outs, log returns on Launchmetrics, and update Excel tracking documents.
- Prepare shipping invoices and assist with sending collections to other Showrooms.
- Locate, pack, and send collections to other departments and clear out previous seasons.
- Unpack returning products and ensure proper storage.
- Support the Wholesale team during market appointments, including quick turnaround for model dressing and product requests.
- Represent the brand professionally by adhering to grooming guidelines and wearing the provided uniform when required.
Personal Profile
- Flexible and adaptable approach to work.
- Ability to react quickly in a fast-paced environment.
- Excellent front-of-house and communication skills.
- Calm under pressure with a professional demeanor.
- Strong attention to detail and organizational skills.
- Ability to prioritize and meet tight deadlines.
- Proactive and results-driven mindset.
- Comfortable working in a large, multicultural team.
- Previous experience in customer service is highly desirable.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
