GENERAL PURPOSE
Manages/oversees the day-to-day financial, operational and client delivery functions of the professional contingent worker talent acquisition program.
RESPONSIBILITIES/DUTIES:
- Leads and mentors Resource Managers and Relationship Specialists located in TBD.
- Leads the contingent workforce teams managing job orders and program guidelines for various labor categories.
- Partners with client managers and department heads in response to staffing requirements.
- Ensures assigned recruiting team is following standard recruiting processes and meeting department head expectations.
- Ensures recruiting and staffing programs meet business needs at the enterprise level and comply with legal and regulatory requirements as well as competitive best practices.
- Manages the recruitment, selection, orientation, development and retention of high caliber team members and support staff.
- Act as the subject matter expert in talent acquisition to the client at all levels
- Provides ongoing training and coaching/counseling; conducts performance reviews; takes corrective actions as appropriate.
- Handles responsibilities in meeting evolving client requirements; provides service delivery back-up as appropriate.
- Builds management-level rapport with client; develops working knowledge of account and tours facility and meets with key staff regularly.
- Provides strategic recruiting expertise by staying abreast of industry trends best practices, legal developments, technological advancements and benchmark comparisons; functions as subject matter expert on all contingent worker recruitment activities.
- Counsels hiring managers on staffing and recruitment policies and procedures to ensure compliance and understanding program guidelines, as established in collaboration with the client.
- Contributes to continual improvement in processes and programs; develops comprehensive change management, training and communication tools that increase buy-in and usage by the hiring managers.
- Monitoring program performance against contracted service level agreements and key performance indicators.
- Manages third party relationships; ensures appropriate service levels are being delivered while partnering with outsourced vendors to further improve processes service offerings and a reduction in costs.
- Focuses efforts on client retention/satisfaction; continually works to enhance relationships; utilizes quality control methods to ensure client remains well satisfied with on-site staff, management and service delivery.
- Identifies skill deficiencies and high-volume staffing needs, coordinating recruitment efforts to address skill gaps and applicant pool deficiencies with Staffing Partners.
- Ensures on-site team has necessary tools, systems and other resources to enhance on-site effectiveness and efficiency.
- Focuses on prompt and effective resolution of legal, financial, H.R., administrative and safety/worker's compensation issues.
- Assists in preparing and presenting operational performance reports as requested.
- Participates in quarterly performance reviews; implements any appropriate follow-up actions.
- Carries out all responsibilities in an honest, ethical and professional manner.
- Performs related duties as assigned.
REQUIREMENTS:
- Requires broad training in fields such as Business Administration, Human Resources or related field generally obtained through completion of a four year bachelor's degree program.
- Requires a minimum of five (5) years of comprehensive recruiting experience, preferably in both a corporate and also agency setting.
- Requires a minimum of three (3) years of proven supervisory/management experience in a recruiting environment, preferably in both a corporate and also agency setting.
- Certified Contingent Workforce Professional (CCWP) and/or Professional Human Resources (PHR) certification highly preferred.
- Knowledge of computers to operate effectively with applicant tracking systems, vendor management systems, Microsoft Word, PowerPoint and strong Excel.
- Ability to manage a recruiting staff in a fast-paced environment
- Ability to manage full-life cycle recruitment processes
- Strong ability to create and maintain superior client relationships at all levels
- Excellent consultative skills in recruiting support
- Ability to collaborate effectively with others implementing Supply Chain and HR staffing processes, strategies and programs
- Strong conceptual thinking, analytical and planning skills
- Excellent presentation skills
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills; ability to work in a team environment
- Excellent customer service skills
- Ability to multi-task; versatile
- Strong organizational and planning skills; attention to detail
- Ability to resolve associate issues effectively and efficiently
Guidant Global is acting as an Employment Agency in relation to this vacancy.
