Retail Distillery Assistant

We are looking for friendly, energetic and hard-working individuals to join our retail team to help us deliver a world-class experience worthy of the Roe & Co brand on a daily basis. We engage daily with a global audience from every corner of the world in delivering a memorable and customer-focused retail experience that places the visitor front and centre of everything we do across each and every interaction. This creates a very busy and highly-dynamic customer-facing environment.

As a Retail Distillery Assistant, you will be a critical component of the store's success, responsible for delivering world-class service, continually maintaining store standards and product levels, delivering in-store services, engaging with all statutory and mandatory training modules, and consciously acting as a brand ambassador for Roe & Co. You will be operating as part of a small, multifunctional team cooperating and collaborating to deliver the best retail & visitor experience. We are committed to being the best workplace for our staff and want to both support and empower our team members to contribute proactively to this.

You will be responsible for:

• Ensuring that all our visitors are received in a friendly, courteous and proactive manner and given professional assistance at all times as part of a world-class customer experience.
• Engaging with all statutory and mandatory training across the onboarding and induction process, as well as all in-store training and support.
• Embraces the Roe & Co brand's distinctive character and culture, ensuring that our distinct brand experiences excite and delight our guests.
• Ensuring all cash and credit transactions are carried out accurately and efficiently.
• Assisting with stock replenishment procedures and maintaining exceptional store standards at all times.
• Engaging with training procedure on the multiple internal functions, in-store services and specialisms within the retail store, including till support, stock and product replenishment, quality, hosting and glass and can personalisation service.
• Operate daily as part of a small, supportive team and work together to deliver a best-in-class experience.

To be successful in this role, you will need:

• Leaving Cert or equivalent.
• Must have experience working face to face with the public in a front-facing, customer service role
• Experience in hospitality or Tourism service or face to face retailing

Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.