We have a really exciting opportunity to join Guidant Global in our Talent Engagement team. This is a fully remote role.
Some of your day to day responsibilities will be
* Processing all required vetting applications within timescales provided by client and inline with Guidant Global polices.
* Process all documentation in line with the agreed and documented procedures
* Liaise closely with candidates and team leaders to provide advice and guidance on the most appropriate ways to resolve queries or issues.
* Develop productive, cooperative and trusting relationships with customers, candidates and work colleagues.
* Being able to prioritise and manage own workload.
* Have excellent communication skills via telephone and email method.
* Escalating potential issues with a clearance in the first instance.
* Support On-boarding colleagues, taking a "can do" approach to ensuring all targets are met and documentation processed efficiently and effectively
* Ensure candidates are kept up to date and all correspondence is provided within the allocated SLAs.
* Supporting with training of any new team members.
What we're looking for
We are ideally looking for someone with a strong administration /customer service background in an office environment with a high level of attention to detail and great organisational skills.
We genuinely care about creating a diverse and inclusive team, not just because it's the right thing to do, but because we know it makes us a stronger, better business. At Guidant Global, we are searching for people that share our excitement and passion for what we do, and we will continue to grow #TeamGuidant with brilliant people from all different backgrounds, perspectives and experiences, celebrating our individualities and knowing that collectively we make the difference.
We are proud to be a Disability Confident Leader. Therefore we strongly encourage applications from candidates with a disability and commit to interview you if your application meets the minimum criteria for the role - just tell us when applying.
We are also a forces-friendly employer and extend the same interview guarantee to any current reservists, ex-armed forces personnel or forces spouses applying.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
