Location: Chippenham, SN14
Department: Refurbishment Team
Reports to: Production Manager
Salary: £14.03 per hour
Are you a natural leader with a passion for driving performance and continuous improvement in a fast-paced workshop environment? We're looking for an experienced RTB Supervisor to join our Service Workshop team and play a key role in managing people, processes, and performance.
What You'll Be Doing
As RTB Supervisor, you'll lead a team of engineers and technicians, ensuring high standards in machine repair processes and workshop operations. You'll be responsible for:
- People Management & Development
- Coaching, supporting, and developing your team
- Conducting regular 1:1s, performance reviews, and personal development planning
- Leading recruitment and onboarding for RTB engineers
- Promoting a culture of recognition and continuous improvement
- Operational Excellence
- Supervising daily repair activities and delegating tasks to meet output targets
- Maintaining quality, cost, and delivery standards
- Managing consumables and stocked parts in line with demand
- Evaluating new equipment and supporting process improvements
- Compliance & Safety
- Ensuring health & safety policies are followed
- Maintaining SOPs, training records, and risk assessments
- Upholding high housekeeping standards and process compliance
What We're Looking For
Experience:
- Background in manufacturing or production
- Proven track record in lean initiatives and driving efficiencies
- Strong team leadership experience
Skills:
- Excellent communication and organisational skills
- Electrical and mechanical understanding
- Skilled in managing people through change
- Proficient in Microsoft Office
Competencies:
- Team player with a proactive, results-driven mindset
- Strong relationship builder and motivator
- Flexible, with a positive "can-do" attitude and quality focus
Why Join Us?
This is a fantastic opportunity to make a real impact in a dynamic and innovative environment. You'll be empowered to lead, improve processes, and help shape the future of our workshop operations.
