Workday Processing Specialist

Location
Job Type Contract
Salary Up to £12.00 per hour
Reference JO-2102-412_1612864888
Duration 9 Months

Workday Processing Specialist

Location - Broughton, near Chester

Job Type - 9 Month Contract (possible extension)

Hourly Rate - £12.00 PAYE

Purpose

To work as part of a team responsible for the data analysis and data processing of a broad range of personnel administration related transactions received from internal stakeholders, whilst adhering to Service Level Agreements.

To provide customer-focused support to UK-based colleagues on the telephone and via e-mail on a broad range of personnel administrations matters.

To provide daily support to internal and external stakeholders to support the successful running of the payroll from start to finish.

Key Accountabilities & Activities

  • Analysis and approval of incoming Personnel Administration changes via the Workday system such as:
    • External Recruits
    • Internal Recruits
    • Termination
    • Change Job - Change of Location, Change of Working Time, Change of Contract
    • Organisational Changes
    • Personal Details Changes
    • Leave of Absence - Maternity / Adoption / Sabbatical Leave
    • International Mobility - Transfer In / Transfer Out / International Secondment / Local+
  • Monitoring the Interface between the Workday and SAP systems
  • Processing of all Personnel Administration changes via the 'Interface Monitoring Tool' into SAP
  • Manual SAP processing of Personnel Administration changes that cannot be processed via the 'Interface Monitoring Tool'
  • Manual SAP processing of all peripheral activities to support main Personnel Administration changes such as holiday pay calculations, settlement agreements, Eligibility to Work forms, P45 / Starter Checklist
  • Support testing of all future improvements to the Workday tool
  • Work closely with the Workday Project Team to implement improvements to the Workday tool
  • Query handling via email and telephone

Key Qualities

  • Customer focused and results orientated, with a logical approach to completing tasks.
  • Be able to work using own initiative and develop effective solutions to problems.
  • Must be a team player and proactively assist other team members when needed.
  • Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas.
  • Ability to work under pressure to agreed deadlines.
  • Work with minimum supervision, self-motivated.
  • Excellent interpersonal skills, be well organised and have a flexible approach.
  • Committed to support continuous improvements.
  • Good knowledge of administrative processes within an office environment.
  • Organisational and planning skills are essential to this role.

Experience & Knowledge

  • Experience of data input, data analysis and handling queries is required and preferably within a payroll environment
  • Experience of a computerised payroll system (SAP would be desirable)
  • Experience of a computerised personnel administration system (Workday would be desirable).
  • Experience of working in a busy office environment and performing a broad range of administrative duties
  • Proven customer service experience both verbal and written.
  • Working knowledge of Microsoft Office, or G Suite, especially word processing and spreadsheet applications.