Customer Service Advisor

Location Camberley
Job Type Temporary
Salary Up to £11.02 per hour + Holiday pay
Reference 12415_1566924197

Are you an experience Customer Service Advisor looking to get your career started in a leading global eye care company with plenty of opportunity to grow and develop? We have the perfect opportunity for you!

We have a fantastic opportunity working with one of our clients, an international eye care solutions company, who are looking to offer a competitive rate of £11.02 per hour plus holiday pay. You'll be working in a modern office, based in Watchmoor Park in Camberley. The role is a 12 month temp to perm contract.

You'll be working mainly Monday to Friday during office hours, working 1 in 3 Saturdays from 9am-1pm.

Your responsibilities will include:

  • Handle calls with internal and external customers in an efficient, effective and courteous manner
  • Support Sales Team by accurately placing customer's orders onto bespoke software system
  • Maintain and update customer records
  • Lead and resolve internal and external customer queries
  • Analyse trends in queries or complaints to identify and address root cause to improve customer experience

What skills should you be bringing?

We're ideally looking for someone with a customer service background who is driven, ambitious and is looking not only to succeed but progress within their new role.

  • Excellent communication and organisational skills
  • Self-starter able to collaborate as part of a busy all-star team

What we can offer you

  • Opportunities for professional development and to move and gain experience from other parts of the business.
  • Two week training programme
  • Free parking facilities and free shuttle from Farnborough station
  • A subsidised cafeteria and deli bar where food is made fresh daily.
  • Subsidised on-site gym membership
  • Bright and modern open plan office

If you think you have the right skills and experience, we'd love to hear from you.

Please apply now!

Quick recap

  • Customer Service Representative
  • 12 months, temp-to-perm
  • £11.02 per hour plus holiday pay
  • Watchmoor Park, Camberley

Guidant is acting as an Employment Business in relation to this vacancy.