Are you an experience Customer Service Advisor looking to get your career started in a leading global eye care company with plenty of opportunity to grow and develop? We have the perfect opportunity for you!
We have a fantastic opportunity working with one of our clients, an international eye care solutions company, who are looking to offer a competitive rate of £11.02 per hour plus holiday pay. You'll be working in a modern office, based in Watchmoor Park in Camberley. The role is a 12 month temp to perm contract.
You'll be working mainly Monday to Friday during office hours, working 1 in 3 Saturdays from 9am-1pm.
Your responsibilities will include:
- Handle calls with internal and external customers in an efficient, effective and courteous manner
- Support Sales Team by accurately placing customer's orders onto bespoke software system
- Maintain and update customer records
- Lead and resolve internal and external customer queries
- Analyse trends in queries or complaints to identify and address root cause to improve customer experience
What skills should you be bringing?
We're ideally looking for someone with a customer service background who is driven, ambitious and is looking not only to succeed but progress within their new role.
- Excellent communication and organisational skills
- Self-starter able to collaborate as part of a busy all-star team
What we can offer you
- Opportunities for professional development and to move and gain experience from other parts of the business.
- Two week training programme
- Free parking facilities and free shuttle from Farnborough station
- A subsidised cafeteria and deli bar where food is made fresh daily.
- Subsidised on-site gym membership
- Bright and modern open plan office
If you think you have the right skills and experience, we'd love to hear from you.
Please apply now!
Quick recap
- Customer Service Representative
- 12 months, temp-to-perm
- £11.02 per hour plus holiday pay
- Watchmoor Park, Camberley
Guidant is acting as an Employment Business in relation to this vacancy.
