Start Dates: 17th May
Salary up to £21,271 dependant on experience
Work from home role!
(There will be a requirement to go to office occasionally and to pick up equipment. Office is located in Stirling)
The Customer Service Representative will join a telephony team within the call centre, supporting great customer outcomes by delivering excellent service regarding Life, Pensions and Insurance products to customers. We are open to flexible working so have opportunities to work on-site in Stirling or remote/work from home.
If you were currently doing this job, here are some of the areas you would have been working in this week:
- Providing general information about a broad range of financial products
- Checking the status of claims and resolving complaints
- Advising members on their current pension value and answering other questions they may have
- Collaborating with independent financial advisers working on behalf of multiple customers
To apply for this customer service role, you will need the following:
- A minimum of Standard Grade/Nat 4 (or equivalent) pass in English and Math
- Minimum 1 year experience as a Customer Service Agent, within a contact centre environment
- Proficient in the use of computer systems and technology
- An inclusive and collaborative approach
To apply for this Customer Service Representative job in Stirling or to work from home, contact Guidant Global today.
Guidant is acting as an Employment Agency in relation to this vacancy.
