Debt & Credit Controller - Temporary

Fully Remote with occasion travel required to South London court hearings

4-5 Months

A basic DBS check will be carried out on the successful candidate

Candidates will need to be available to start immediately

We are looking to recruit a temporary Debt & Credit Controller.

As a Debt & Credit Controller you will manage the prevention and recovery of rent arrears and other debts for all tenure types (including former tenant arrears and non-housing accounts) in an efficient manner, providing a professional and proficient customer focused service to The Hyde Group residents.

You will also liaise regularly with local stakeholders to help residents meet their tenancy obligations and retain their tenancy.

Main duties of a Debt & Credit Controller:

Ensure residents receive appropriate advice and guidance regarding housing benefits and other welfare entitlements in order to maximise the resident's potential income, making appropriate referrals where appropriate.
Provide expert advice, support and training on income services to other stakeholders to ensure residents are provided with the most up to date and income advice.
Offer money management advice in order to assist the resident in prioritisation of rent and service charge payments and reduction of arrears.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Guidant Global is acting as an Employment Business in relation to this vacancy.