Logistics Contract Leader
Key accountabilities are:
- Responsibility for the contractual compliance and performance of the "Logistics Service Provider" (LSP)
- Level of service
- Scope and process evolution
- Risk management, issue solving & continuous improvement
- Measures & confirms stakeholders operational performance in terms of lead time, quality and initiates and leads recovery plans as necessary
- Manages improvement plans and ensures business continuity
- Ensures risk management and associated mitigation plans
- Ensures required warehouse adaptations in case of production rate changes
Main activities
Performance Management
- Ensure Daily Performance of the Warehouse & LSP Operations
- Chair the Daily SQCDP review & provide analysis for the weekly LSP performance review
- Monitor, challenge & ensure compliance of Service Level Agreements (SLA's)
- Monitors & challenges appropriately the LSP KPI's & Measures
- Drive continuous improvement with the LSP
- Improve Integration of the LSP into the UK operations
- Act as an escalation point / interface for LSP & Airbus
- Interact with Quality Management Team - QMTL
- Lead Business Unit Reviews
Interaction with stakeholders/Customers
- Gain a full understanding of the scope of service contractually provided by LSP
- Ensure the stakeholder/customer has a clear definition of the scope of service provided by the LSP
- Work with Internal customers for additional scope requests (Ad-Hoc, local & Central Change processes)
- Contribute to the integration of the LSP into a successful customer business review regimen
- Seek periodic feedback from stakeholders/customers on both the LSP & OTTLU provided service
- Ensure that a clear 2 way communication & escalation process exists and is utilised appropriately
- Ensure a full end to end process for all activities
Compliance to regulatory obligations & Airbus policies
- Ensure the LSP compliance to both central & local regulations (Health, safety, environmental, quality, etc.)
- Prepare for & Support Quality with Internal & external audits (QA,CAA, etc)
- Carry out regular process Confirmations on the LSP Operations
