Onboarding / Vetting Coordinator

Location Fareham
Job Type Permanent
Salary £18000 - £20000 per annum + Benefits
Reference vn3222_1620811418

Want to work for a fast-growing global MSP and RPO committed to creating a more inclusive world of work? A workforce solutions provider which supplies and manages talent for some of the world's biggest and most recognisable brands? A business that is built on trust in its people and where over 80% of those people enjoy flexible working?

At Guidant Global, we're on a mission to change our industry for the better. We believe that our people are our biggest asset and strategic advantage. We are real people, recruiting real people. That's why we encourage our people to bring their authentic selves to work, so they can feel their best in and out of the office every day. At Guidant Global, we're people-centric to our core.

If you're looking for a career with purpose, autonomy and progression, join us on our journey. Together, we can show the world #ABetterWay.

We're looking for an On-boarding Coordinator to work remotely.

A day in the life of an On-boarding Coordinator at Guidant Global includes…

Providing high quality pre-employment and vetting checks, in a busy and compliance driven environment. These checks are to be completed within set timescales and in accordance with the client requirements. You will look for new ways to improve processes and to ensure that the client receives the most efficient service possible.

Some of your day to day responsibilities will be

  • * Processing all required vetting applications within timescales provided by client and inline with Guidant Global polices.
    * Process all documentation in line with the agreed and documented procedures
    * Liaise closely with candidates and team leaders to provide advice and guidance on the most appropriate ways to resolve queries or issues.
    * Develop productive, cooperative and trusting relationships with customers, candidates and work colleagues.
    * Being able to prioritise and manage own workload.
    * Have excellent communication skills via telephone and email method.
    * Escalating potential issues with a clearance in the first instance.
    * Support On-boarding colleagues, taking a "can do" approach to ensuring all targets are met and documentation processed efficiently and effectively
    * Ensure candidates are kept up to date and all correspondence is provided within the allocated SLAs.
    * Supporting with training of any new team members.

What we're looking for

We are ideally looking for someone with a strong administration /customer service background in an office environment with a high level of attention to detail and great organisational skills.

We are disability confident

You are guaranteed an interview if you can demonstrate that you can meet the role requirements above and have a disability or long-term health condition - just tell us when applying for the role.

We also recognise the value people with previous convictions can bring to society and are proud to be a "Ban the Box" employer. Guidant Global recognise that the best talent can't always do a Monday to Friday 9-5 role. Just let us know what suits you and we will try our hardest to flex the role to suit you. We want the best people not the ones that work the longest hours.

We genuinely care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives and experiences to work with us. We cannot, and will never discriminate against anyone based on, race, ethnicity, national origin, colour, sex, gender identity, gender reassignment, sexual orientation, religion, beliefs, disability status, family or parental status, age, marriage and civil partnerships, pregnancy and maternity. At Guidant Global everyone has the freedom to give their opinion, build their career path and be part of a cooperative and supportive team.

To ensure you have the best experience with us, please let us know if we can make adjustments at either stage of the application or interview process. In your application please feel free to note which pronouns you use.