Product Owner - Digital /IT

Product Owner - Digital/IT

X2 Roles Carparking /Trains

Location Staines

Salary up to 60k plus Benefits

Guidant Global are working in partnership with a leading organisation in their search for a digital product owner. The Digital Product owner will have previous experience working in an Agile environment and delivering digital products as well as understand the issues that may arise and be able to provide suitable solutions or alternatives.

The ideal candidate will demonstrate functional expertise as well as excellent communication and leadership skills, as they will be working closely with key stakeholders across the organisation.

This is a great opportunity for an experienced Digital Product Owner to join a globally known organisation where you will be able to use your existing skills and expertise to provide a first-class service enabling thousands of customers to benefit from the ecommerce services and community apps daily.

The Overall Purpose

Key Objectives

• To continually improve the eCommerce Services and Community App which could include product ownership of Services on Salesforce Commerce. The focus being on increasing revenue and improving consumer experience.
• Support key digital project to enhance Digital capability.

Primary Focus

• Input into and support the organisations Digital Strategy. ·
• Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on their Commercial Digital Strategy. ·
• Lead Delivery Teams (including Delivery Managers, Designers, Developers and Testers) as they deliver the prioritised backlog whilst also continually working with the team to optimise that delivery process. ·
• Deliver innovative digital experiences to an annual global audience and drive content to improve conversion and revenue ·
• Communicate with and influence 3rd Party Stakeholders, retailers, and the wider business to maintain strategic alignment of the products being developed.

Principle Accountability's

We expect the successful candidate to be accountable for: ·

• The alignment of their Product Backlogs · The refinement and prioritisation of their Product Backlogs to meet their objectives and to deliver value to the organisation as quickly and as efficiently as possible.
• An element of this should be data-driven and focused on enhancing the performance of the current products.
• Overseeing the release of new functionality into a live environment via an appropriate pathway. · Optimise UI and UX and content to drive and increase conversion.

Business Behaviours

Take Ownership - Takes responsibility - 'owning' the relationship and information to ensure it delivers/exceeds required results.

Work as a Team - Very collaborative approach to learning from feedback and communicating decisions and successes. Engages and gains the support of colleagues and stakeholders

Focus On Results - A pragmatic individual, that can demonstrate how to balance conflicting business objectives and tension between different functional areas, whilst ensuring commercialism is protected or increased.

Looks after our customers - Demonstrates very strong awareness of user experience

Build Relationships - Very collaborative approach to learning from feedback and communicating decisions and successes. Engages and gains the support of colleagues and stakeholders

Look for improvements - Ability to share knowledge, coach others, challenge mediocrity and drive innovative, but not to the detriment of other areas

Qualifications

Educated to degree level or equivalent work experience

Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage

Experience

• A strong background (minimum of 5 years) in a digital, customer-facing, environment.
• A minimum of 2 years as a Product Manager
• A minimum of 2 years mobile app development experience with iOS and Android
• Travel/leisure/retail sector experience will be an advantage
• Experience in Digital Transformation programmes.
• Demonstrable experience of working with Agile teams.
• Practical experience with Agile tools such as Azure Devops or JIRA/Confluence
• Proven knowledge of search engine optimisation
• Experience in Adobe and Salesforce SaaS applications is an advantage.

Technical expertise

• A thorough understanding of how to develop a digital platform.
• An understanding of delivering responsive design, SEO, web analytics, social media, online advertising, digital CMS and use of associated publishing tools.
• Thorough understanding of mobile app development along with demonstrable experience
• of launching and maintaining mobile applications.
• Good working knowledge of web standards, user experience design, accessibility and responsive web design

Benefits

Life assurance

Subsidised Health care

Advantage programme - save money shopping online

Cycle to work

Free eye tests

And more …

Offer subject to Enhance Disclosure / DBS Check