Site Relationship Manager (Digital) - Filton
Location: Filton - around 60% onsite, with flexibility
Hours: 35 hours per week (4.5‑day week between 07:00-19:00)
Clearance: BPSS+ (arranged by Airbus)
Pay: £26.16 per hour (PAYE) / £35.00 per hour (Umbrella)
Working style: Hybrid (onsite presence required)
Join us and shape the digital future of the Filton Plant
Guidant Global is delighted to partner with Airbus to recruit a Site Relationship Manager (SRM) supporting Digital for Operations at the Filton Plant.
This is a fantastic opportunity for someone who thrives on building strong relationships, influencing digital strategy, and supporting operational excellence in a complex manufacturing environment.
As the SRM, you'll be the essential link between the Digital organisation and plant operations-acting as a trusted advisor, championing digital solutions, and ensuring the site receives exceptional support for digital products and tools.
What you'll be doing
You will play a strategic, visible, and highly influential role, including:
Strategic partnership & stakeholder engagement
- Build strong, trusted relationships with Filton Plant leadership and operational teams.
- Represent the Digital function onsite, attending key routines and providing regular updates on digital performance, adoption, and value.
- Lead the "Digital for Operations" community locally-helping shape, maintain, and communicate the plant's digital roadmap.
Digital delivery & optimisation
- Coordinate and support the deployment of Digital products, ensuring the right stakeholders are engaged and risks/opportunities are managed.
- Ensure smooth business continuity for all plant‑critical digital solutions.
- Embed digital demand management processes that reflect site priorities and operational needs.
Continuous improvement & innovation
- Challenge current ways of working and help drive change, simplification, and digital innovation.
- Promote digitalisation, automation, and the removal of legacy applications.
- Support major transnational change programmes across the Airbus network.
Operational excellence & cyber security
- Strengthen local cyber‑security practices by supporting and developing the IT‑in‑OT team.
- Ensure effective crisis management, including communication, root‑cause analysis, and preventive actions.
- Monitor and escalate service‑level performance, especially for digital shopfloor support contracts.
People leadership & collaboration
- Coach and develop Digital team members, including early‑career talent.
- Work closely with Digital Workplace, ERP/SAP, Infrastructure and other teams to ensure aligned delivery.
- Contribute to resource planning, financial management, and supplier performance oversight.
What you'll bring
We're looking for someone who blends digital understanding with brilliant relationship‑building skills:
Essential experience
- Experience working in large‑scale industrial, engineering or manufacturing environments.
- Broad understanding of digital products, tools, and processes.
- Stakeholder management expertise with the ability to influence at all levels.
- Strong communication skills, adaptable to diverse technical and operational audiences.
- Knowledge of cyber‑security practices (desirable but not essential).
- Familiarity with shop‑floor IT/OT environments is highly beneficial.
Personal qualities
- Confident building trust across teams.
- Proactive, resilient, and comfortable leading in fast‑moving environments.
- Curious and forward‑thinking with a continuous‑improvement mindset.
- Skilled at balancing competing priorities in a complex stakeholder landscape.
Experience is valued over formal qualifications.
Why this role matters
The Filton Plant is a key site within the Airbus family, responsible for major components including A400M wings, A350 gear beams, and cutting‑edge technology centres such as the Wing Technology Development Centre and the Additive Layer Manufacturing reference centre.
Your work will directly contribute to:
- A secure, resilient digital ecosystem
- Streamlined operations and improved productivity
- Successful digital transformation across the plant
- A collaborative, innovative digital culture
What's in it for you?
- A highly influential role at the heart of digital transformation
- The opportunity to impact operational excellence at a major Airbus site
- Hybrid working and a supportive onsite community
- Coaching and leadership opportunities within the Digital organisation
- A people‑centred employer committed to inclusion and well‑being
Ready to make an impact?
If you're passionate about digital innovation, experienced in manufacturing or industrial settings, and excited about building strong, meaningful partnerships, we'd love to hear from you.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
