ASB Officer

Lewisham

£30,000

At Hyde, we see a future that creates a great home for everyone. We are a leading provider of affordable homes. We are doers - professional, ambitious and open. Together, our values reflect an organisation built on a culture of achievement.

As a key part of the Residential Services team, you will be responsible for managing Anti-Social Behaviour cases to a professional level, with this role specifically covering the London area.

Duties of an ASB Officer

Manage cases of Anti-Social Behaviour (ASB) to a professional standard and in compliance with The Hyde Group policies. Undertake investigations and accurately record and maintain case details, working closely with our partner agencies.
Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary.
Make effective use of the specialist equipment that is available to assist with investigations and gather evidence.
Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries.
Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties.
Prepare cases for court action and represent The Hyde Group at court and eviction, liaising our Legal Services Team and Solicitors where appropriate

Interviews will be taking place on the 29th January.

We offer a great flexible benefits package, the ability to engage in flexible working, 26 days annual holiday and a 35 hour working week and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Guidant is acting as an Employment Agency in relation to this vacancy.