Business Support Officer
In IR35 £26.65/Per Hour PAYE; (Umbrella available)
37 hours; FT (Hybrid 3 DPW onsite)
Our client, a trusted partner of the UK Ministry of Defence, is seeking an experienced Business Support Officer to join a growing and collaborative team. Based at the Bristol site, this role provides proactive, high‑quality administrative and operational support to a dynamic Programmes team and senior stakeholders. A key element of the role is being customer‑facing, supporting on‑site customer visits for a minimum of two days per week during peak visit periods.
Key Responsibilities:
- Proactively manage complex diaries, including extensive domestic and international travel arrangements and expense coordination
- Plan, organise and support meetings, events, workshops and training sessions, capturing actions and ensuring effective follow‑up where required
- Produce and maintain accurate documentation and materials using Microsoft Excel, PowerPoint, OneNote and Word
- Demonstrate strong proficiency across the Microsoft Office suite, with proven experience in diary and stakeholder management
- Administer access control processes to ensure data integrity, security and compliance
- Effectively utilise the systems, tools and policies to support business operations
- Contribute to wider UK Support Function (UKSF) initiatives, including participation in working groups and cross‑functional activities
- Provide flexible support across a broad range of administrative and ad‑hoc tasks as business needs evolve
What do you need?:
- Demonstrated experience in customer‑facing roles, delivering a professional and high‑quality service
- A collaborative team player who operates with integrity, approachability and discretion, maintaining strict confidentiality
- Proven experience in a Business or Administrative Support role, including complex diary management, meeting coordination, events and travel arrangements
- Highly organised and resilient, with excellent communication skills, attention to detail and the ability to work under pressure
- Proactive and forward‑thinking, with a continuous improvement mindset focused on enhancing processes and efficiencies
- Intermediate proficiency across Microsoft Office applications, including Outlook, PowerPoint, Excel and OneNote
- Strong ability to prioritise, multitask and manage workload effectively in a fast‑paced environment
- Demonstrates a willingness to learn, adapt and extend responsibilities beyond the core role
- Builds credible and effective working relationships with stakeholders at all levels
- Actively contributes to UK Support Function initiatives and personal development activities
What happens now?
Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application.
Security Clearance: British Citizen or a Dual UK national with British citizenship
Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team.
More about the role:
For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air.
This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
