Senior Adaptations Officer (Housing)

Disabled Facilities Grants

Salary: up to £39,590, pro-rata, depending on experience

Location: Northampton, Northamptonshire, NN1 1DE

Contract: 18 Months Fixed Term with a possibility of extension

Hours: Full Time

Are you looking for a fresh challenge and rewarding role?

What do we do?

Our well established organisation that is a part of Northampton Borough Council have an exciting opportunity for a Senior Adaptations Officer who will manage the Council's Home Adaptations Team, promote take-up of Disabled Facilities Grants and oversee the delivery of our well-funded Disabled Facilities Grants programme. We know we can do even better if everyone works more effectively with one another.

What is the role?

We are looking for an energised, experienced individual to be responsible for ensuring that the Home Adaptations Team meets or exceeds all performance targets, regulatory requirements and delivers exceptionally good customer service.

You will achieve this by:

Manage, motivate and develop the Home Adaptations Team, ensuring that everyone receives regular supervision and appraisal in order to achieve a consistently high standard of work, an equitable distribution of the workload, effective performance monitoring, and delivery of the Council's aims and objectives for housing and wellbeing.

Work collaboratively with the Housing Options and Advice Manager to ensure that the work of the Housing Options and Advice Service and the Home Adaptations Service is well co-ordinated and that robust procedures are in place to deliver efficient joined-up services that improve housing conditions and promote and enable independence.

Actively promote multi agency working by improving communication and information sharing, working collaboratively with other services (including Planning, Building Control, Northamptonshire Adult Social Services, Children's Services, Care & Repair, the Credit Union and local advice and support providers) and raising awareness of the Home Adaptations Service.

What will you need?

Extensive experience and expert knowledge of Disabled Facilities Grants, including the legal, financial and regulatory requirements of the Disabled Facilities Grant regime.
Experience of managing capital and revenue budgets, and maximising customer satisfaction, for the purpose of meeting corporate objectives.
Excellent interpersonal and communication skills, with a track record of successfully managing and motivating a team and delivering excellent customer focused services that provide value for money.

Do you want to help vulnerable clients, including people with disabilities, older people and families with children?

Yes! This is a fantastic opportunity to inspire an innovative and inclusive, solution-focused, multi-agency approach for an established organisation that is a part of Northampton Borough Council.

What are you waiting for?

Please email me your CV to ruksana.begum1 @guidantglobal.com for immediate consideration.

Guidant is acting as an Employment Business in relation to this vacancy.