ASB Officer (4 Month Contract)
4 Month Fixed Term Contract
Kent
£28,900 - 30,000
Our client a leading housing association has an exciting contract opportunity. They are a leading provider of affordable homes. Doers - professional, ambitious and open. Together, their values reflect an organisation built on a culture of achievement.
As a key part of the Residential Services team, you will be responsible for managing Anti-Social Behaviour cases to a professional level, with this role specifically covering the North London area.
Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. The ability to Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries, will also be a key factor to success in this post.
Duties of an ASB Officer (Contract):
- Deliver an efficient, proactive and customer-focused Anti-social behaviour (ASB) service to the Group customers through the effective management of reported cases of ASB, to a professional standard and in compliance with the policies.
- Tackle a full range of ASB casework and ensure our ASB Service is delivered within agreed time frames and with a focus on excellence in performance standard.
- Maintain an up to date working knowledge of relevant legislation in order to make informed decision as to the appropriate action including legal remedies.
- Undertake investigations and accurately record and maintain case details, working closely with our partner agencies.
They offer a great flexible benefits package, the ability to engage in flexible working and a 35 hour working week.
Guidant is acting as an Employment Business in relation to this vacancy.
