The purpose of this role is to support the IT Change Manager with the development, planning, logistics and embedding of the changes being developed by our Digital and Cyber Resilience programmes. Youll focus on the people side of change, which involves identifying change impacts, preparing, designing and delivering the materials needed to support the successful embedding and adoption of our new systems and ways of working.
Role and Responsibilities:
Support the IT Change Manager with analysis to identify change impacts, communication requirements and training needs.
Support the IT Change Manager with the design, creation and distribution of our IT Change communication and engagement, learning materials and associated report to key stakeholders. This could include the creation of email messages, videos and presentation decks.
Publishing and make accessible any project change materials via our microsite or project specific platform.
Pull together and maintain the distribution lists for any IT Change communication, event or session.
Set up any events that have been agreed as part of the IT Change Plan, these could be in person roadshows and workshop or online sessions.
Capture and summarise the key questions raised and track attendance at our IT Change events and sessions.
Support the IT Change Manager with the development of training user lists, tracking of training attendance, training evaluation and reporting.
Support the IT Change Manager with the design, creation and distribution of any feedback / measurement for projects, any change event or session.
Establish strong working relationships with the wider IT Change team and business stakeholders.
Additional Responsibilities:
Support the IT CROT Programme Delivery Leads with the development of presentation materials where appropriate.
Skills and Qualifications:
Strong Microsoft 365 skills - Word, Excel, PowerPoint, Stream, Yammer, VivaEngage, SharePoint etc.
Good communication skills, both written and verbal.
Ability to take information and create visuals that bring this to life - infographics and gifs.
Excellent organisational skills and detail-orientated
Analytical skills
Must be a team player and able to work collaboratively with and through others.
Familiar with project management approaches, tools and phases of the project lifecycle - both Waterfall and Agile.
Desirable:
Experience using Poppulo, our broadcast email solution
2 years Business Change experience supporting a large complex IT change project
An understanding of change management. Ideal candidates will be familiar with Prosci, Kotter, etc.
Location:
Scotland - 2/3 days per week in one of our office; Glasgow, Perth, Inverness or Aberdeen
Duration:
6-month contract (extension likely)
Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Connect with us