Hostel Worker

Criteria

Knowledge and Qualifications

Essential Criteria

• Working including setting realistic and attainable goals.
• Knowledge and understanding of relevant Health & Safety issues.
• Knowledge of issues related to substance misuse and mental health.
• Knowledge of the range of services for single homeless people would be an advantage, as would the experience of working in a similar environment.

Experience

• Experience of working with people with support needs.
• Experience of Assessment, Care Planning and Case

Skills & Abilities

• Motivate and support people with low self-esteem through a process of change including when they are resistant.
• Comprehend and communicate various welfare benefits and other complicated information clearly and be able to interview customers to collect information, assess needs and take appropriate action
• Develop and maintain good working relationships with staff, customers and other organisations.
• Listen carefully and with empathy and give effective support in times of distress but be able to set boundaries, challenge appropriately and manage conflict effectively
• Work under pressure in a stressful environment, remaining calm and professional at all times.
• Manage and plan own workload to meet deadlines and targets.
• To work as a supportive and effective team member.
• Take responsibility and make decisions including unpleasant ones.
• Good IT skills, be able to use Microsoft Office package, write reports, complete forms and keep full and accurate records and deal with basic financial information/record keeping

They are looking for someone with key working, risk assessment and support planning experience. Someone who will be able to take on a caseload quickly and start working with clients. They are looking for temp to perm, granted dependant.

Fixed rota - mixture of earlies, lates and mid shifts (these would be for admin cover)

Roling 6-week rota, 6 days one week and 4 days the next and every other weekend.

Wednesday would be a fixed day, as all management staff are in. It's 37 hours, spread of 6 weeks. Receive enhancements for weekend working and late hours.

They are desperately looking for someone so can be flexible if you find someone suitable and they can only do 9-5, this can be considered.

They are looking for someone until the end of March however this may be reviewed on a month-by-month basis.